---
title: Drives Module FAQs
description: Find key documents like templates, user manuals, municipal by-laws, and SANS codes within the Libryo platform.
---

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# Drives Module FAQs

## Find key documents like templates, user manuals, municipal by-laws, and SANS codes within the Libryo Sites application.

*Last Updated: 18 Apr 2026*

### Drives Module FAQs

#### 1. Where can I find template documents, such as appointment letters?

You can find example template letters and other documents in the Drives module under Folders.

To access the folders:

1. Navigate to Drives - Folders.  
   ![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-06-26-6395-PM.png?width=670&height=301&name=image-png-Apr-04-2025-08-06-26-6395-PM.png)
2. Open the Drive: Shared Files folder to view the available documents.  
   ![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-07-48-9391-PM.png?width=670&height=311&name=image-png-Apr-04-2025-08-07-48-9391-PM.png)
3. Navigate to the appropriate folder to locate the template document you need.  
   ![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-08-37-8740-PM.png?width=670&height=230&name=image-png-Apr-04-2025-08-08-37-8740-PM.png)

If you have trouble accessing the folder or need further assistance, please contact Libryo Support through the online chat or by email (libryo@erm.com).

#### 2. Where can I find the Libryo Site User Guide/User Manual?

You can access the User Guide/User Manual anytime.  
To find it:  
 1. Click [Libryo Sites User Guide](https://success.libryo.com/hubfs/Inbound%20Content%20Marketing/ERM_Libryo_User_Guide_11.24.pdf?hsLang=en) to access it directly.  
 2. Log into my.libryo and navigate to Drives - Folders

![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-06-26-6395-PM.png?width=670&height=301&name=image-png-Apr-04-2025-08-06-26-6395-PM.png)

3\. Go to Shared Drives \> Platform Support Material to locate the manual.  
![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-13-18-3854-PM.png?width=670&height=283&name=image-png-Apr-04-2025-08-13-18-3854-PM.png)  
If you need further assistance, please contact Libryo Support via online chat or email (libryo@erm.com).

#### 3. How do I add municipal bylaws and SANS codes to my legal register?

**Municipal By-laws**  
Municipal By-laws are already available on the platform. To find them:  
 1. Use the filter function in your Requirements module.

![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-16-20-5072-PM.png?width=670&height=392&name=image-png-Apr-04-2025-08-16-20-5072-PM.png)  
 2. Under Jurisdiction Type, select District or Municipal.

![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-14-45-1439-PM.png?width=670&height=330&name=image-png-Apr-04-2025-08-14-45-1439-PM.png)  
 3. This will display the By-laws relevant to your Libryo Stream.  
![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-15-42-1973-PM.png?width=670&height=450&name=image-png-Apr-04-2025-08-15-42-1973-PM.png)  
**SANS Codes**  
You can find the SANS codes in your Drives module if they are already available to you.  
To access them:  
1.. Log into my.libryo and navigate to Drives - Folders

![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-06-26-6395-PM.png?width=670&height=301&name=image-png-Apr-04-2025-08-06-26-6395-PM.png)  
 3. Go to the Site-Specific Drive.

![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-18-43-2925-PM.png?width=670&height=284&name=image-png-Apr-04-2025-08-18-43-2925-PM.png)  
 4. Look for the Site-Specific Standards folder, where these standards are stored.

#### ![](https://success.libryo.com/hs-fs/hubfs/image-png-Apr-04-2025-08-26-26-3111-PM.png?width=670&height=162&name=image-png-Apr-04-2025-08-26-26-3111-PM.png) If the Municipal By-laws or SANS codes are not yet available on the platform, the Libryo team can assist in adding them. Please contact Libryo Support via chat or email (info@libryo.com) for guidance on the process and next steps. 4\. Where can I find my organisation's standards (e.g. ISO) in Libryo?

To access your organisation's licensed standards (e.g. ISO), follow these steps:

1. Navigate to the **Drives** module.
2. Open the Organisation folder.
3. Inside, open the "Organisational Standards" sub-folder — this contains your licensed standard files.

Note: this folder only appears if your organisation has these standards licensed. If you don't see it, your organisation likely doesn't have this add-on yet.

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