File Library FAQs
Find quick answers to the most common questions about the File Library in Libryo Assess.
How do I upload files and photos to an assessment?
Admins, Members and Contributors can upload at assessment level. Open the assessment, select File Library from the top-right menu, click Bulk Upload, drag and drop files or click to select them, enter a description, and click Upload File(s). The maximum file size is 25MB.
Accepted formats are jpg, jpeg, png, gif, pdf, docx, doc, csv, xlsx, xls, xlsm, ppt, pptx, zip, mp4 and mov. See How to Use the File Library.
Where is the File Library at organisation level?
On the Organization Dashboard, below the navigation bar, next to Entities, Reports and Portfolios. Uploading at organisation and entity level is for Admins only.
Why can't I see the File Library in my assessment?
The File Library for assessments is an optional feature, so it may not appear in every account. Contact your ERM project manager or Organisational Admin, or email support.assess@erm.com, to check whether it is enabled for you.
Still need help?
Email the support team at support.assess@erm.com. To help us resolve your query faster, include your organisation name, a screenshot or screen recording, the browser or device you used